Beyond Chatbots: How to Build Your First “AI Agent” for Business Automation
1. Introduction: Breaking the “Chatbot Ceiling” For the past twenty-four months, the enterprise relationship with Artificial Intelligence has been defined by a reactive, siloed interaction model. We open a browser tab, type a prompt into ChatGPT or Claude, wait for a response, copy-paste the result, and close the tab. This is the “Chatbot Ceiling”—a plateau where […]
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